Privacy Policy

How we collect, use, and protect your information

Last Updated: December 2025

At FloorLamp.au ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.floorlamp.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

  • Contact us through our contact form
  • Subscribe to our newsletter (if available)
  • Participate in surveys or promotions
  • Leave comments or feedback

This information may include your name, email address, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of your visit
  • Device type (mobile, desktop, tablet)

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Respond to your comments, questions, and requests
  • Send you technical notices and support messages
  • Prevent fraudulent transactions and monitor against theft

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Advertising Cookies: Used to deliver relevant advertisements

Third-Party Services

Amazon Associates Program

FloorLamp.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on an Amazon product link on our Site and make a purchase, we may earn a commission. Amazon may use cookies and other tracking technologies to track your purchases.

Analytics Services

We may use third-party analytics services such as Google Analytics to help analyse how users use our Site. These services use cookies to collect information about your use of the Site. The information generated is transmitted to and stored by the analytics provider. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications
  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete the information.

Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Through our Contact Page
  • By visiting: www.floorlamp.au/contact.html